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Help Center (EN) – Livv

Sök svar i kunskapsbanken

Delivery

What is the normal delivery time for items in stock?
Which shipping company do you use for deliveries?
Does Livv take financial responsibility for delays caused by the shipping company?

Payment

What terms apply to the prices stated on your website?
What payment options do you offer?
What is the payment term on the invoice?

Return

What is your policy for withdrawal and complaints?
How do I make a complaint?
What information do I need to provide when making a complaint?

Webshop

Do I need to be logged in to the webshop to make a purchase?
Can I shop on the webshop without being a contract customer?

Contract customer

Why become a contract customer?
I want to purchase one of your 'High End' brands, how do I proceed?
Can I terminate my contract as a contract customer?

Concept

What does a concept mean?
What can you offer within the concept?
Can I create a unique product?

Other

Does Livv sell to private individuals?
Can I unsubscribe from receiving promotional offers?
How does Livv handle disputes with customers?

Contact us

Email customer service

Welcome with questions. We will get back to you shortly.

Feel free to call us on weekdays between 08:00-17:00.